Cookie Policy

About this cookie policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: onecustom.co.za

 

What are cookies ?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics:
These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Email Marketing and Customer Relationship Management: We may use various software to collect and store Service Usage Data when you use our Service, and this may include using cookies and similar tracking technologies, such as pixels. For example, we use tracking pixels on the One Custom website and in the emails we send, which enable us to track certain behavior, such as whether the email sent through the Service was delivered and opened and whether links within the email were clicked. Tracking pixels allow us to collect and combine information such as the viewers/recipient’s IP address, browser, email client type and other similar data. We use this information to measure the performance of our website content and communication, to provide analytics information, enhance the effectiveness of our Service, and for other purposes described above. Reports are also available to us when we send email to you, so we may collect and review that information.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

The below list details the cookies used in our website.

CookieDescription
AgileCRMThe tracker records the activities of website users which are recorded by AgileCRM and linked to identified contacts within the AgileCRM Sales & Marketing platform. This is used for tracking conversion of marketing activities and new business leads where a contact has been identified, qualified and communicated to prior to visiting the One Custom website. If the tracker is not recognised as a AgileCRM contact, their activities are not recorded by this specific Cookie.
Google AnalyticsIn order for Google Analytics to determine that two distinct hits belong to the same user, a unique identifier, associated with that particular user, must be sent with each hit. The analytics.js library accomplishes this via the Client ID field, a unique, randomly generated string that gets stored in the browsers cookies, so subsequent visits to the same site can be associated with the same user. By default, analytics.js uses a single, first-party cookie named _ga to store the Client ID, but the cookie's name, domain, and expiration time can all be customized. Other cookies created by analytics.js include _gid, AMP_TOKEN and _gac_. These cookies store other randomly generated ids and campaign information about the user. Using cookies allows analytics.js to identify unique users across browsing sessions, but it cannot identify unique users across different browsers or devices. If your site has its own authentication system, you can use the User ID feature, in addition to the Client ID, to more accurately identify a user across all the devices they use to access your site.
MauticWe automatically collect some information when you access or use our Services. This information may include, but is not limited to, Internet Protocol ("IP") addresses, referring/exit pages, date/time stamp, and/or clickstream data. We do not monitor or log data collected from your servers when using the Services, but we log information about your access to our Services. This information is intended to help us improve marketing, analytics and our Services in general. We do not sell or rent this data with any third party, and we share this data only with third-party service providers that are necessary to administer our Services.
SendinblueThe tracker records the activities of website users which are recorded by Sendinblue Automation and linked to identified contacts within the Sendinblue email platform. This is used for tracking conversion of marketing activities and new business leads where a contact has been identified, qualified and communicated to prior to visiting the One Custom website. If the tracker is not recognised as a Sendinblue contact, their activities are not recorded by this specific Cookie.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Contact us

Tel: +27(0)21-012-5322
Email: info@onecustom.co.za

21 – 23 Belmont Road, Rondebosch, 7700
Cape Town, South Africa

All Rights Reserved ® One Custom 2019