Client Service/Campaign Manager

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— Note: this position has been filled and is no longer open for applicants —

Job description

One Custom is looking for a skilled and driven individual to manage the execution of digital CRM programmes/campaigns, as well as to take responsibility for owning and growing key client relationships. We’re looking for an inquisitive all-rounder, someone who likes to find solutions, an outgoing personality, a fanatical attention to detail, an appreciation for data, digital and strategy and a bullish determination to get things done right on time and within budget. (Okay that may sound like a lot… You don’t have to be an expert at all of this, but sell us on your inclination and drive.)

If this sounds like you and you’re excited about being a part of an agency that creates communication that makes sense and adds value, please send us your CV. Make sure you’ve done some homework about One Custom.

Primary Responsibilities:

  • Foster & grow client relationships.
  • Deeply understand the client’s brand and their business objectives.
  • Think strategically and deliver clear recommendations to client problems.
  • Help develop accurate account budget forecasts, foster and grow client revenue.
  • Be the day-to-day client contact on work in progress.
  • Project manage creative, data and digital teams in terms of deliverables, timings, costs and process.
  • Get your hands dirty on some of the campaign/project implementation (e.g. social & AdWords posts or adding new web content via the CMS)
  • Handle the day-to-day account admin.
  • Take briefs from client to relay and inspire the relevant agency teams.
  • Delivering quality work, on time and according to instructions.

Requirements

  • Degree/diploma
  • Previous project management experience
  • Previous digital experience
  • Previous data handling experience preferable
  • Strong interpersonal and presentation skills
  • Strong writing and communication skills
  • Able to meet tight deadlines
  • Excellent administration, organisational and project management skills
  • Strong attention to detail
  • Excellent command of English, both written and verbal
  • Good knowledge of digital/social media/platforms

— Note: this position has been filled and is no longer open for applicants —

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